We are here for your family

For support, partnerships, or product feedback, reach out and we will get back to you as quickly as possible.

Response times

We usually reply within 1-2 business days. Please include your device type and app version when reporting issues.

Email Support

Get the app

Family Hub is free on Google Play. If you are reporting a bug, the app version helps us reproduce it.

Get it on Google Play

Billing questions

Premium is a monthly Google Play subscription — cancel anytime in Google Play → Payments & subscriptions. Earlier one-time purchases are still honoured; use “Restore purchases” in the app. For refunds, contact Google Play, then let us know if anything looks wrong.